Care Instructions – Hacchic Blush

Every Hacchic Blush piece is crafted with delicate fabrics and refined finishing. To preserve the beauty and longevity of your dress, please follow these care guidelines:

General Care

• Avoid direct contact with perfume, makeup, and deodorant to prevent staining.

• Handle embellishments (sequins, beads, embroidery) with care to avoid snagging.

• Store dresses in a cool, dry place, away from direct sunlight.

• Always hang dresses on padded or wide hangers to maintain shape.

• Use breathable garment bags for long-term storage (avoid plastic covers).

Cleaning

• Dry Clean Only for evening gowns and embellished dresses.

• For light stains on ready-to-wear items, gently blot with a clean damp cloth – do not rub.

• Never machine wash, tumble dry, or bleach.

Steaming & Ironing

• Use a handheld steamer to remove wrinkles, keeping a safe distance from delicate fabrics like tulle, chiffon, and organza.

• For structured fabrics (satin, crepe), iron on the lowest heat setting with a pressing cloth.

• Avoid applying direct heat on sequins, embroidery, or prints.

Storage & Travel

• When traveling, fold the dress with tissue paper between layers to minimize creasing.

• For long gowns, roll from hem upwards and pack in a garment bag for protection.

• On arrival, hang immediately and steam gently to restore the silhouette.

Special Notes

• Dresses with heavy embellishments should be laid flat or supported at multiple hanger points to avoid stretching.

• For dresses with corsets or boning, avoid crushing under weight – always store upright.

• Consult a professional cleaner experienced in evening wear for periodic refresh.

✨ With proper care, your Hacchic Blush gown will remain a timeless piece for every special occasion.

Hacchic Blush – Exchange Policy

At Hacchic Blush, every piece is crafted with care and precision. We want you to be completely satisfied with your purchase. Please review our exchange policy below:

Eligibility for Exchange

• Exchanges are accepted within 07 days from the date of delivery.

• Items must be in original condition, unworn, unwashed, and with all tags/labels attached.

• Evening gowns and embellished dresses must be returned in their original garment bag.

• We do not accept exchanges for items that show signs of wear, alteration, damage, or without original packaging.

Non-Exchangeable Items

• Customized or made-to-measure dresses.

• Discounted or final sale items.

• Accessories and undergarments.

Process

1. Contact our Customer Care team at [email/WhatsApp : +84795001533} with your order details.

2. Once approved, ship the item back to us using a trackable service.

3. After inspection, you may:

   • Select a different size or color (if available).

   • Exchange for another item of equal value.

   • Receive a store credit valid for 6 months (if replacement is not available).

Shipping Costs

• Customers are responsible for all return shipping costs.

• In case of a defective or wrong item sent, Hacchic Blush will cover the exchange shipping fees.

✨ We do not offer refunds; only exchanges or store credit are available. Our team is here to assist you in finding the perfect fit and style.

Hacchic Blush – Worldwide Shipping

We are proud to offer worldwide delivery, ensuring every Hacchic Blush piece reaches you wherever you are.

Shipping Destinations

• We ship to all major cities worldwide, including Asia, Europe, Middle East, North America, and beyond.

• Deliveries are made directly to your address via our trusted international couriers (DHL, FedEx, UPS, or equivalent).

Delivery Time

• Standard International Shipping: 7–14 business days

• Express International Shipping: 5–7 business days (available upon request - extra fee)

Shipping Costs

• Calculated at checkout based on destination and service type.

• Complimentary shipping may apply during special promotions.

Customs & Duties

• International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

• Hacchic Blush is not liable for delays caused by customs clearance.

Order Tracking

• Once your order has been shipped, you will receive a tracking number to monitor your delivery in real time.

✨ Every Hacchic Blush gown is carefully packaged to ensure it arrives safely and beautifully, ready for your special occasion.