Hacchic Blush – Exchange Policy

At Hacchic Blush, every piece is crafted with care and precision. We want you to be completely satisfied with your purchase. Please review our exchange policy below:

Eligibility for Exchange

• Exchanges are accepted within 07 days from the date of delivery.

• Items must be in original condition, unworn, unwashed, and with all tags/labels attached.

• Evening gowns and embellished dresses must be returned in their original garment bag.

• We do not accept exchanges for items that show signs of wear, alteration, damage, or without original packaging.

Non-Exchangeable Items

• Customized or made-to-measure dresses.

• Discounted or final sale items.

• Accessories and undergarments.

Process

1. Contact our Customer Care team at [email/WhatsApp : +84795001533} with your order details.

2. Once approved, ship the item back to us using a trackable service.

3. After inspection, you may:

   • Select a different size or color (if available).

   • Exchange for another item of equal value.

   • Receive a store credit valid for 6 months (if replacement is not available).

Shipping Costs

• Customers are responsible for all return shipping costs.

• In case of a defective or wrong item sent, Hacchic Blush will cover the exchange shipping fees.

✨ We do not offer refunds; only exchanges or store credit are available. Our team is here to assist you in finding the perfect fit and style.